FAQ

So, how does this work?

In order to establish a baseline, I prefer to have each of my clients start with an initial astrological consult (although I do offer stand along tarot readings).
After that, everyone is a bit different. I sometimes see people for whom the initial astrology reading is enough. Others come back and visit me quarterly or yearly for updates. Still others prefer to do ongoing work in a more frequently reoccurring manner, which can be every week or two for a period of time. Sometimes they are looking for ongoing coaching, are wanting to delve into specific topics as reflected by their chart, want astrological mentoring, or are interested in having the combined insight of astrology, tarot and dream work as they go through life passages. I can accommodate all of those things. Regression therapy is another tool we can use for patterns that feel very stuck, additional insight, and some of the most cathartic healing available.

 

What information do you need for astrological services?

I need your birth date, time and place. Exact time of birth is vital, and can many times be found on your birth certificate. If that is not available, sometimes a family member’s memory will work.  If you do not have access to an accurate birth time, I am still able to give you a good deal of information.

Do we need to meet in person?

Sessions can be done in person, over Skype or via phone with the exception of regression therapy which must be done in person.

Where are you located?

I am a super excited and proud member of Madrona House Apothecary & Healing Arts.

 

What type of payment do you accept?

At this time, I prefer cash or check (made out to Amanda Moreno). I can accept cards via SquareCash or Venmo. If you need to use a card through another method, please let me know ahead of time and I will send you an electronic invoice. This invoice will include a fee (usually $3-5) depending on what service you’re getting and what the going rate being charged by Square is.

Do you have a cancellation/refunds policy?

I do! In general, your session is non-refundable once it is paid for. It can be transferred to a later date as long as it is canceled more than 48 hours in advance. If you need to cancel within that 48 hour window, your session can be transferred to a future date at my discretion, but payment must be made in advance and is non-refundable and non-transferable after that and might be subject to a $25 fee. Please understand that I only get paid when people show up for appointments, so late cancelations mean I have a vacant spot and low likelihood of rebooking in a short period of time.

No-shows and last minute (within an hour) cancelations are 100% non-refundable and non-transferable.

What if I’m running late for my appointment?

If you let me know you are running late before your session start time, I will flex 10-15 if I am able to.  If not, we will meet for whatever amount of time is remaining in your session when you arrive, and full payment must still be made.

Are you a licensed therapist?

I am not. This also means I do not take insurance.

Can I come see you just once? Do you do ongoing sessions?

Either option is fine. Some people come see me for one tarot or astrology reading. Often times, however, people check back in with me at various frequencies – once a month, once a quarter, twice a year – there are no rules. You might find, however, that your initial astrology reading opens a world of possibilities, and my favorite way of working with people is over time to unlock these gifts.

What if I’m not sure you’re the person I’d like to work with?

I’m happy to chat with you over the phone so that you can get a feel for my style, ask any preliminary questions, and figure out if you feel a connection. Just send me an email at amanda@aquarianspirals.com to set something up.

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